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Can someone please help me?

Forums - Discs & Movies - Can someone please help me? 

19th February 2006 21:33  #1

Tony DeFrancisco Senior Member Join Date: July 2005 Location: United States Posts: 2,652
Can someone please help me?
Hi. On Thursday, I recently bought the film "North Country". I was watching it on my "Panasonic DVD Home System and Surround Sound SA-HT75". During the last 20 - 25 minutes, the disc starting to skip. I cleaned the disc with both cleaning spray and an air duster bottle, and sprayed my player. It kept skipping. Then, I played it on my Memorex player (forget what model, wasn't a surround sound player though), and it worked fine. I checked my disc and there wasn't a scratch on it. I know it's a tad bit early for a problem to come up at this time, but does anyone know if it was just my Panasonic player has problems or is it the disc that can't play in my player? Thanks for any help I can get from you guys.

EDIT: I forgot to say, it was the R1 version and my Panasonic and Memorex are R1 players.

19th February 2006 22:09  #2

Adrian Senior Member Join Date: September 2005 Location: United States Posts: 1,305
Tony, I have problems like this before it is probably impossible to say if it is the player or the disc.  The standard for DVDs seems like it has some confusion in it.  If it is the player, about the only thing you can do is try and get a lens cleaner and see if that fixes the problem.  If it is something that is oddly encoded on the player, it would take a firmware fix which probably won't happen.

If these are single tray disc player make sure their is no contaminants in the tray that might be causing the problem.

20th February 2006 0:32  #3

Tony DeFrancisco Senior Member Join Date: July 2005 Location: United States Posts: 2,652
Thanks Adrian.

20th February 2006 1:12  #4

Adrian Senior Member Join Date: September 2005 Location: United States Posts: 1,305
One more thing Tony, you may want to email the studio with the details.  If they get enough feedback, they usually check in to the problems.  The best thing would be if you could get another copy of the DVD and see if it has the same problem.

20th February 2006 1:55  #5

Tony DeFrancisco Senior Member Join Date: July 2005 Location: United States Posts: 2,652
Adrian wrote: One more thing Tony, you may want to email the studio with the details.  If they get enough feedback, they usually check in to the problems.  The best thing would be if you could get another copy of the DVD and see if it has the same problem.I was thinking that, but if it was a problem with my disc, then why would it work in my Memorex player?

20th February 2006 4:42  #6

Worst Nightmare Senior Member Join Date: July 2002 Location: Australia Posts: 6,704 Send a message via AIM to Worst Nightmare Send a message via ICQ to Worst Nightmare Send a message via MSN to Worst Nightmare Send a message via Yahoo to Worst Nightmare Send a message via Google to Worst Nightmare
Sometimes a DVD player may have problems decoding the data where another will not - there are many parameters that a DVD player has to get right. It has been known that some movie discs can have problems on a particular DVD player model, yet work fine on others. If you do what Adrian says and try another copy of the same disc which then also fails, then you can say that your dvd player will more than likely always have a problem playing that disc, even if it is replaced. If you try another disc and it works, then you may have a faulty disc and your Memorex DVD player chooses to skip the error and move on...

20th February 2006 16:29  #7

Tony DeFrancisco Senior Member Join Date: July 2005 Location: United States Posts: 2,652
Well, thanks Worst Nightmare and Adrian for the advice. I took it and exchanged my copy for a brand new one. They took a look of my old one and they couldn't find nothing, so they just gave me a new copy of it. Anyway, tried my new copy and it worked fine. So, anyway, thanks again guys. Appreciate it.

20th February 2006 17:29  #8

Adrian Senior Member Join Date: September 2005 Location: United States Posts: 1,305
That's even odder Tony.  However, when you consider the size of the "pits" on DVDs, it is possible that you can get damage that may not be visible to the human eye.  

20th February 2006 19:46  #9

Tony DeFrancisco Senior Member Join Date: July 2005 Location: United States Posts: 2,652
Adrian wrote: That's even odder Tony.  However, when you consider the size of the "pits" on DVDs, it is possible that you can get damage that may not be visible to the human eye.  I found it to be odd too. It's happened to me once before with a CD, but there was something on it that looked like a little purple/blackish smudge on the disc.

21st February 2006 0:08  #10

Jonny "Me You" Senior Member Join Date: March 2004 Location: Canada Posts: 2,863
There was probably a problem during manufacturing when gluing the two layers of the disc together. Alot of the time errors like that are generated that way.

21st February 2006 1:21  #11

Adrian Senior Member Join Date: September 2005 Location: United States Posts: 1,305
Can't you usually see that Jonny?  I can't remember ever having ap roblem with DVDs do to this problem, but I would suspect that you would be able to notice that something just doesn't look right in the reflectivity of the disc.

22nd February 2006 4:49  #12

Jonny "Me You" Senior Member Join Date: March 2004 Location: Canada Posts: 2,863
Not necessarily. You can see it if it's a huge blunder, but since the layer of glue is thin the problem could be undetectable to the human eye. Even a glob of glue where it shouldnt be could cause it.

In a situation like that, be sure to check with different players first. Other possible problems could be the players decoding software not being upto the task, or the laser in the player not being bright enough. Definately switch out copies of the software first though, as thats the cheapest and easiest solution to deal with.

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