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DVDSoon.com Issues

Forums - Discs & Movies - DVDSoon.com Issues 

19th August 2005 0:19  #1

Worst Nightmare Senior Member Join Date: July 2002 Location: Australia Posts: 6,706 Send a message via AIM to Worst Nightmare Send a message via ICQ to Worst Nightmare Send a message via MSN to Worst Nightmare Send a message via Yahoo to Worst Nightmare Send a message via Google to Worst Nightmare
DVDSoon.com Issues
Any one had issues? To put it in a nutshell, they have just cancelled their discount card (which had to be purchased in the first palce), changed their billing system and cancelled all orders giving customers a non-refundable credit that only can be used in-store and this credit can only be applied to 25% of each new order!
They are losing customers and there are rumours that they are now going bust.

Any thoughts, ideas, questions? I notice that they hae now dissappeared off the list of "Purchase Region 1 best sellers" list on the bottom left of the frame of the web pages.

19th August 2005 0:32  #2

Mal Webmaster Join Date: May 2001 Location: United Kingdom Posts: 1,290
I've been hearing some pretty bad things about them recently. My advice is to stay away until things settle down. I removed all links to DVDSoon from DVDAnswers when I starting hearing bad reports a few days ago. It's a shame, I got a lot of DVDs from there over the years. They were slow, but also very cheap, and for a time they were customs-friendly, which made them highly appealing.

19th August 2005 1:04  #3

Tony DeFrancisco Senior Member Join Date: July 2005 Location: United States Posts: 2,652
I never used them. I knew they were bad.

19th August 2005 1:10  #4

Jonny "Me You" Senior Member Join Date: March 2004 Location: Canada Posts: 2,863
Hmmmm...they won Canadian Online Retailer of the Year awards earlier this year at the Canadian DVD Awards.

I wouldn't use them myself though, but then again I don't have to, I live here.

19th August 2005 5:01  #5

Worst Nightmare Senior Member Join Date: July 2002 Location: Australia Posts: 6,706 Send a message via AIM to Worst Nightmare Send a message via ICQ to Worst Nightmare Send a message via MSN to Worst Nightmare Send a message via Yahoo to Worst Nightmare Send a message via Google to Worst Nightmare
I used them heaps of times without problems and spent quite a few dollars but I only noticed problems recently with orders being very late even though they have listed them as being in stock.

It's a shame because when all was ok I would recieve a dvd within 5 working days from ordering if they had stock. Not bad when it went from Canada to Australia. Sounds like they are going bankrupt.

By the way Jonny, another great sig! Happy

19th August 2005 17:17  #6

Mark Lim Member Join Date: March 2004 Location: Australia Posts: 1,211
Lucky you Adam, 5 working days!!

When I used dvdboxoffice before, it took two weeks! I now use dvdpacific.com, one of the cheapest for older titles and new releases

20th August 2005 7:15  #7

Worst Nightmare Senior Member Join Date: July 2002 Location: Australia Posts: 6,706 Send a message via AIM to Worst Nightmare Send a message via ICQ to Worst Nightmare Send a message via MSN to Worst Nightmare Send a message via Yahoo to Worst Nightmare Send a message via Google to Worst Nightmare
Quote: Originally posted by Mark Lim
Lucky you Adam, 5 working days!!

When I used dvdboxoffice before, it took two weeks! I now use dvdpacific.com, one of the cheapest for older titles and new releases
I used to use them untill the prices went up then I shifted to DVDSoon but now I don't know.....

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