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Like we didn't see ths one coming!

Forums - Discs & Movies - Like we didn't see ths one coming! 

8th December 2005 12:20  #1

Chris Gould Editor Join Date: May 2001 Location: United Kingdom Posts: 7,120 Send a message via ICQ to Chris Gould Send a message via MSN to Chris Gould Send a message via Skype to Chris Gould
Like we didn't see this one coming!
Quote: Dear Client;

It is with a lot of regret and sadness that we must announce the closure of the company 9086 - 8316 Québec Inc who managed the operations of DVDSoon.com.

The assets of DVDSoon.com have been taken by Canadian
Distribution Services which means the site will remain open and all activities will be maintained. Therefore all pending orders will be honored.

Unfortunately all operations that were suspended and were the
responsibility of 9086 - 8316 Québec Inc will not be honored. These operations include credits, refunds, replacement requests, and Fidelity iPoints.

If you wish to obtain more information please send your questions to:

9086 - 8316 Québec Inc.
1001, Boul. Montarville #75023
Boucherville Québec
J4B 7Z2

We thank you for your support and your comprehension.

The Administration

8th December 2005 13:42  #2

Mal Webmaster Join Date: May 2001 Location: United Kingdom Posts: 1,290
I've emailed them to see if they'll confirm the email is genuine. Doubt they'll respond but if they do, we can hopefully post it as a news item. The transfer of ownership makes it more difficult to verify without contacting them.

Reason for verifying it is they have lots of enemies these days and it's easy to fake an email.

8th December 2005 14:00  #3

Chris Gould Editor Join Date: May 2001 Location: United Kingdom Posts: 7,120 Send a message via ICQ to Chris Gould Send a message via MSN to Chris Gould Send a message via Skype to Chris Gould
Apparently loads of people got it.

8th December 2005 14:52  #4

Mal Webmaster Join Date: May 2001 Location: United Kingdom Posts: 1,290
Yeah but didn't some other retailer have their customer details nicked a couple of years ago? Anything like that could have happened, however unlikely.

8th December 2005 14:57  #5

Jonny "Me You" Senior Member Join Date: March 2004 Location: Canada Posts: 2,863
Maybe I should open up an international DVD site to pick up the slack...hehehe

The way canadian releases have been getting altered or butchered in one way or another lately, you don't want to buy the canadian version of a region 1 disc anyhow.

8th December 2005 15:44  #6

Mal Webmaster Join Date: May 2001 Location: United Kingdom Posts: 1,290
Unfortunately I don't think running a DVD retailer is worthwhile these days; they work on little to no margins, quite often taking a loss to compete against the bigger players that get exclusive wholesale discounts from distributors.

Best way to make cash from selling DVDs is being based in a region with a favourable exchange rate (Hong Kong) or with a tax loophole (Jersey or Guernsey), and selling exclusively to the international market.

8th December 2005 16:27  #7

Chris Gould Editor Join Date: May 2001 Location: United Kingdom Posts: 7,120 Send a message via ICQ to Chris Gould Send a message via MSN to Chris Gould Send a message via Skype to Chris Gould
DVDPacific were the site that got hacked, but that was for credit card info not for malicious emails. It would seem very likely that this is genuine, as the writing has been on the wall for some time. I read about people trying to get them closed down back in the summer. It's inexcusable that they continued to take people's money knowing full well that they couldn't fulfil orders. I only ever bought from them on one occasion and that was bad enough. I cancelled in the end because they hadn't shipped the Star Wars trilogy ages afer it was released, and that was after I 'pre-ordered' it months in advance. I used the credit to buy Clash of the Titans, The Lost Boys SE and The last Starfighter.

Actually I tell a lie. I had Matrix Reloaded and Return of the King EE from them as well. Both back in the days before they had problems.

8th December 2005 18:20  #8

Mal Webmaster Join Date: May 2001 Location: United Kingdom Posts: 1,290
I used them a heck of a lot over the years, only switching to Movietyme when I wanted a genuine US (rather than Canadian) release. Luckily I stopped using them a few months before everything went bad and only lost out on a couple of cheap DVDs. DVD Import is a good drop-in replacement for anyone that's looking for an alternative Canadian retailer.

8th December 2005 19:00  #9

Chris Gould Editor Join Date: May 2001 Location: United Kingdom Posts: 7,120 Send a message via ICQ to Chris Gould Send a message via MSN to Chris Gould Send a message via Skype to Chris Gould
I've used DVDImport for all my R1 purchases for a while now, when CD-Wow don't have an item I want that is. They're a bit slow, but very cheap.

8th December 2005 19:28  #10

Tom Editor Join Date: May 2001 Location: United Kingdom Posts: 2,497 Send a message via ICQ to Tom
You two might as well just email, noone else is interested Wink

8th December 2005 19:47  #11

Chris Gould Editor Join Date: May 2001 Location: United Kingdom Posts: 7,120 Send a message via ICQ to Chris Gould Send a message via MSN to Chris Gould Send a message via Skype to Chris Gould
Now we know how you feel when you moan about your PC Wink

8th December 2005 19:53  #12

Mal Webmaster Join Date: May 2001 Location: United Kingdom Posts: 1,290
Did something go wrong with his PC? Wink

8th December 2005 20:20  #13

floyd dylan Banned Join Date: April 2004 Location: United Kingdom Posts: 913
I used them a couple of times but they were SOOOOooo slow, that I couldn't be bothered with them.

I now use either PlayUSA for new R1 films and the new and used section for older titles, because they are real cheap.

I did however buy the Buffy Chosen box set from Amazon.com, but that was because if I bought it from a company say like Play, I would of payed the normal retail price which is £139 but then customs would of charged me, so I bought it for £90 from Amazon.com, then when I do get charged, I should near enough break even.

Before you say why didn't you get the UK box set, the reason for it because the BBFC had cut 8 seconds from Dead Man's Party, 2 one for violence and one for imitable technique.

9th December 2005 12:53  #14

Chris Gould Editor Join Date: May 2001 Location: United Kingdom Posts: 7,120 Send a message via ICQ to Chris Gould Send a message via MSN to Chris Gould Send a message via Skype to Chris Gould
I find play quite expensive compared to CD-Wow. I was looking at a few titles last night and they were all a couple of quid cheaper than Play.

10th December 2005 8:49  #15

Worst Nightmare Senior Member Join Date: July 2002 Location: Australia Posts: 6,706 Send a message via AIM to Worst Nightmare Send a message via ICQ to Worst Nightmare Send a message via MSN to Worst Nightmare Send a message via Yahoo to Worst Nightmare Send a message via Google to Worst Nightmare
Mal wrote: I've emailed them to see if they'll confirm the email is genuine. Doubt they'll respond but if they do, we can hopefully post it as a news item. The transfer of ownership makes it more difficult to verify without contacting them.

Reason for verifying it is they have lots of enemies these days and it's easy to fake an email.
Hey Mal, I too have recieved the above email as well as this one when I sent one via their wesite contact page:
Dear Sir / Madam;

As of Monday December 12th, Canadian Distribution Services will begin to process
all pending orders.

If you still wish to receive your products please do not modify your order and we
will complete your order as soon as possible.

However, if you no longer wish to receive your order please cancel your order
as soon as possible so that we may avoid any inconveniences.

You can cancel your order at your leisure by logging in to your account and opening
the order located under the pending tab.  Once there you will be presented with your
order details.  At the end of the details you will locate a red cancellation button.
Simply click on this button to cancel the order.

If you have any further questions or concerns please contact us by email at info@dvdsoon.com.


We  thank you for your time.

------------------------------

Customer Service Center
Centre De Service à la Clientèle
DVDSoon.com
une division de / a divison of Canadian Distribution Services


You see I have a small order in the omount of credit that they owe me.

10th December 2005 8:52  #16

Worst Nightmare Senior Member Join Date: July 2002 Location: Australia Posts: 6,706 Send a message via AIM to Worst Nightmare Send a message via ICQ to Worst Nightmare Send a message via MSN to Worst Nightmare Send a message via Yahoo to Worst Nightmare Send a message via Google to Worst Nightmare
From this it sounds like the following - They have definatly gone under and someone else has bought the leftovers -or- they will reopen under another name.

I have seen a post in another forum indicating a user has $6000 in credits( mind you how the hell did they let it get that high!!!)

14th December 2005 8:08  #17

Ben Dover Member Join Date: February 2005 Location: Afghanistan Posts: 103
he he-notice they dont mention that if you cancel your exosting order, that you will be refunded....

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