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missing disc!!

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9th November 2006 9:36  #1

silenzio Member Join Date: April 2006 Location: Cyprus Posts: 30
missing disc!!
I ordered the X-men 6-disc trilogy set from amazon.co.uk and the fricking movie disc for X-men 2 is missing!! This is the first time  this has ever happened to me, any suggestions? The customer service only includes damaged or defective items but no missing items? Help!

9th November 2006 11:00  #2

Disciple Member Join Date: April 2006 Location: Sweden Posts: 765
Well, of course they'll send you the missing disc. Anything other would be very strange. This has never happened to me. Hope you get the disc real soon. Just contact them and i'm sure they'll help. Happy

9th November 2006 12:55  #3

Chris Gould Editor Join Date: May 2001 Location: United Kingdom Posts: 7,115 Send a message via ICQ to Chris Gould Send a message via MSN to Chris Gould Send a message via Skype to Chris Gould
If the goods arrive incomplete it's as good as them being damaged or faulty - they have to send you a replacement copy of the set (although you'll probably have to send the other copy back).

9th November 2006 13:39  #4

silenzio Member Join Date: April 2006 Location: Cyprus Posts: 30
thanks :D

9th November 2006 22:11  #5

Nic Mall Member Join Date: November 2005 Location: United Kingdom Posts: 1,202 Send a message via MSN to Nic Mall
Bit obvious really. Tsk.

10th November 2006 4:56  #6

Ravenwood Member Join Date: June 2006 Location: United States Posts: 230
Chris is correct, I had the same thing happen when I ordered Simpsons: Season 6 from Amazon. My copy was missing disc 4, so I contacted Amazon and they told to send back the entire set because they don't replace single discs from box sets.

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